Web Development — Public Sector & Medical
Institutional web platforms with WCAG 2.1 AA accessibility, GDPR compliance, and 60-month warranty.
Institutional Web Platforms Built for Compliance
We build accessible, secure web platforms for hospitals, clinics, and public institutions.
Public sector and medical institutions face unique web development challenges that generic web agencies simply cannot address. Your website must comply with WCAG 2.1 AA accessibility standards to serve all citizens, including those with disabilities. It must handle sensitive personal and medical data in full compliance with GDPR and Romanian data protection legislation (ANSPDCP requirements). It must be hosted on certified infrastructure within Romania. And it must remain secure, maintained, and operational for years — not months — because public procurement cycles make frequent vendor changes impractical. HEXCLOUD.AI specializes in building institutional web platforms that meet all of these requirements from the ground up, delivering websites that serve citizens and patients effectively while satisfying every regulatory and accessibility obligation.
Our development approach for institutional websites prioritizes accessibility, security, and long-term maintainability. We build with React and TypeScript on the frontend for a responsive, performant user experience, and .NET 8 on the backend for enterprise-grade reliability and security. Every website includes a custom-built content management system that enables non-technical staff to update content, manage pages, and publish announcements without developer assistance. For medical institutions, we develop specialized modules: online appointment scheduling with calendar integration and automated reminders, a secure patient results portal with two-factor authentication and GDPR-compliant data handling, and department-specific microsites with specialized content structures. All functionality is delivered within 11 weeks following a structured Agile methodology with bi-weekly stakeholder reviews.
What distinguishes HEXCLOUD.AI from typical web development agencies is our commitment to long-term institutional partnerships. We provide a 60-month (5-year) warranty that covers bug fixes, security patches, minor content updates, and technical support with guaranteed response times. This is not a marketing gimmick — it is a commitment backed by SLA-defined response times and proactive security monitoring. Our warranty ensures that your website remains accessible, secure, and functional throughout its lifecycle without requiring additional procurement for routine maintenance. We have delivered institutional web platforms for hospitals, municipal offices, and public agencies across Romania, each meeting the specific compliance requirements of the institution while providing a modern, user-friendly experience for citizens and patients.
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Institutional Web Solutions
Eight specialized capabilities for public sector and medical institution websites.
Institutional Website
We build modern, professional institutional websites for hospitals, clinics, public administration offices, and government agencies. Every site includes responsive design optimized for all devices, multi-language support (Romanian, English, Hungarian as needed), clear information architecture with intuitive navigation, and integration with existing institutional systems. Our websites are designed to serve citizens and patients first, with easy-to-find contact information, service descriptions, department directories, and downloadable forms. Content management is handled through a custom CMS that non-technical staff can use without training.
Custom Content Management System
Purpose-built CMS platforms that give your institutional staff full control over website content without requiring technical expertise. Our CMS includes WYSIWYG editing with accessible output, scheduled publishing, content approval workflows for multi-department organizations, media library management, automatic image optimization, and role-based access control. Unlike off-the-shelf CMS platforms like WordPress that require constant security patching and plugin management, our custom solutions are built to your exact requirements with a minimal attack surface, ensuring long-term security and stability.
Online Appointments Module
Integrated online appointment scheduling that allows patients or citizens to book appointments with specific departments or professionals directly from the website. The module includes available time slot display, automated confirmation emails and SMS reminders, integration with institutional calendars, waitlist management for popular time slots, and reporting dashboards for administrators. For medical institutions, we support multi-location scheduling, specialist-specific availability, and integration with hospital information systems (HIS) to prevent double-booking and ensure accurate resource allocation.
Medical Results Portal
Secure patient-facing portal for accessing medical test results, discharge summaries, and clinical reports. The portal implements strong authentication (two-factor authentication with SMS verification), end-to-end encryption for data in transit and at rest, audit logging of all access events, and GDPR-compliant data handling with explicit patient consent management. Patients receive automatic notifications when new results are available, can download PDF copies, and can share results with other healthcare providers through secure, time-limited links. The portal integrates with laboratory information systems (LIS) for automated result delivery.
WCAG 2.1 AA Compliance
Full compliance with Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, ensuring your website is accessible to all users including those with visual, auditory, motor, and cognitive disabilities. Our accessibility implementation includes proper heading hierarchy, alt text for all images, keyboard navigation for all interactive elements, sufficient color contrast ratios (minimum 4.5:1 for normal text), ARIA labels for dynamic content, focus management for single-page application navigation, and screen reader compatibility tested with NVDA and VoiceOver. We provide an accessibility statement and conduct regular automated and manual accessibility audits throughout the project.
Security & GDPR Compliance
Enterprise-grade security measures designed for institutions handling sensitive personal data. Our security implementation includes SSL/TLS encryption, Content Security Policy headers, protection against XSS and CSRF attacks, SQL injection prevention, rate limiting, and regular vulnerability scanning. For GDPR compliance, we implement cookie consent management, data subject access request (DSAR) workflows, data processing records, privacy-by-design architecture, and data retention policies. All security measures are documented and aligned with applicable Romanian legislation (ANSPDCP requirements) and EU data protection regulations.
Certified Romania Hosting
Hosting on certified data center infrastructure within Romania, meeting the requirements of public institutions for data residency and sovereignty. Our hosting infrastructure is deployed on Microsoft Azure Romania regions (or approved Romanian data centers for specific requirements) with automated backups, disaster recovery, 99.9% uptime SLA, DDoS protection, and 24/7 monitoring. For medical institutions, hosting complies with health data protection requirements. Infrastructure is managed with Infrastructure as Code (Terraform) for reproducible deployments and documented disaster recovery procedures.
Training & Documentation
Comprehensive training program and documentation package delivered to your institutional staff. Training includes hands-on workshops for CMS content management (adding pages, editing content, managing media), administrator training for user management and system configuration, and documented standard operating procedures. We provide a complete user manual with screenshots, video tutorials for common tasks, and a technical documentation package covering architecture, deployment procedures, and troubleshooting guides. Post-training support is available through our warranty period to address any questions.
Development Process
A proven delivery methodology optimized for institutional web projects.
From Analysis to 60-Month Warranty
Five structured phases covering 11 weeks of development plus long-term post-launch support.
Analysis & Design (Weeks 1-2)
Requirements gathering with institutional stakeholders, information architecture design, wireframing of key pages, accessibility requirements definition, and technical specification. Deliverables include a requirements document, site map, wireframes, and a detailed project plan. We also audit any existing website to identify content that needs migration and functionality that needs preservation.
Development Scrum (Weeks 3-8)
Agile development in 2-week sprints. Each sprint delivers working functionality that stakeholders can review and test. Sprint 1 focuses on the CMS and core page templates, Sprint 2 on department pages and navigation, Sprint 3 on the appointments module and forms, and Sprint 4 on the medical results portal (if applicable) and integrations. Code reviews, accessibility testing, and security scanning are performed in every sprint.
Testing & QA (Weeks 9-10)
Comprehensive testing phase including cross-browser testing (Chrome, Firefox, Safari, Edge), mobile device testing across multiple screen sizes, WCAG 2.1 AA automated and manual accessibility audit, security penetration testing, performance testing and optimization, content review with institutional stakeholders, and user acceptance testing (UAT) with representative end users. All issues are documented, prioritized, and resolved before launch.
Launch & Training (Week 11)
Production deployment with DNS cutover, SSL certificate configuration, and search engine indexing setup. Staff training workshops cover CMS usage, content management best practices, and administrator functions. We provide user manuals, video tutorials, and a knowledge base. Post-launch monitoring includes uptime tracking, error rate monitoring, and immediate hotfix support.
Post-Launch Warranty (60 Months)
Industry-leading 60-month warranty covering bug fixes, security patches, minor content updates, and technical support. Our warranty includes guaranteed response times (critical issues within 4 hours, standard issues within 24 hours), proactive security monitoring and patching, quarterly accessibility compliance checks, and annual performance reviews with optimization recommendations. This warranty provides long-term peace of mind that your institutional website remains secure, accessible, and functional.
Technology & Standards
Modern frameworks combined with industry accessibility and security standards.
Hospital Website — Spitalul Municipal Sfantu Gheorghe
Challenge
The municipal hospital needed a modern institutional website to replace their outdated platform that lacked accessibility compliance, had no online appointment functionality, and could not provide patients with secure access to medical test results. The site needed to support Romanian and Hungarian languages, comply with WCAG 2.1 AA standards, meet GDPR requirements for handling medical data, and be delivered within the procurement timeline of 11 weeks.
Solution
We delivered a complete institutional web platform within 11 weeks using React and .NET 8, deployed on Azure Romania. The project included a custom CMS for hospital staff, an online appointments module integrated with the hospital scheduling system, a secure medical results portal with two-factor authentication, bilingual content management (Romanian and Hungarian), full WCAG 2.1 AA compliance validated through automated and manual accessibility audits, and comprehensive staff training with documentation. The website is hosted on certified infrastructure within Romania with a 60-month warranty.
Results
Frequently Asked Questions
Common questions about our institutional web development services.
Let's Build Your Institutional Web Platform.
Start with a free requirements consultation. We'll assess your needs, map accessibility and compliance requirements, and provide a detailed proposal within 5 working days.